Hotel was centrally located between Pigeon Forge and Gatlinburg. Tub/shower combo were large and there was plenty of hot water. Lighting in room was great! Loved the River view from room and outside seating next to River. Breakfast afforded different options each day - all quite good. Housekeeping was awesome. Plenty of charging ports. Room was very spacious.
Douglas
липень 2023 р.
Overall, this was a GREAT place to stay! The only complaint that I have is that the cleaning crew got started way to early in the morning, which would not be a problem if they wouldn't have been so loud. My daughter and I stayed for 5 nights, because it was her spring break, and they had awesome rates for the amount of nights that we spent. The continental breakfast was great, and the food was always fresh and hot. My daughter had a great time swimming in the indoor pool, and it was kept very clean inside the pool, and around the pool during our stay. Like I said, everything was perfect in my opinion, except for the fact that the cleaning staff were way to loud to begin cleaning as early in the morning that they started cleaning! Great Rates, Great Place, Great Location, and a Great Stay!!
Johnathan
квітень 2023 р.
Front desk staff members were very friendly, and helpful. Our housekeeper Amee was super nice. When she would see us in the hall she would greet us with a smile. The breakfast host always had a smile on his face no matter how busy the dining room was. The breakfast selection was nice, there was something for everyone. Location was easy to find. Enjoyed sitting in the outside lounge area in the evenings listening to the water and watching the ducks.
Nathan
липень 2023 р.
The location to all the events and attractions is perfect. Their daily breakfast was really good 👍.
Janice
грудень 2022 р.
The overall experience was great. From the hotel to staff and being close to anything and everything was super cool. We will definitely be back.We liked everything. There wasn't anything we didn't like. It took us like 20 minutes or less to get to Gatlinburg. There were plenty of restaurants to choose from. Overall I would give them a 10+ and would recommend them to others. Everything was so clean and crisp. Housekeeping did an excellent job cleaning the room. The entire place was exceptional!
Wilson
лютий 2023 р.
The breakfast was great, but I wish there were more options. The breakfast patio view was very nice & relaxing. The room was very clean and beds were comfortable.
Michelle
червень 2023 р.
The location was in the most convenient place- not in the busiest place but not far from a lot of attractions. Also the drive to Gatlinburg was shorter due to being so close to the edge of Pigeon Forge. My son loved every bit of it from the pool, the wide breakfast selection, and the “mini store” that they offered on sight. The cleaning staff were super friendly and prompt; the front desk we also pleasant. Easy check-in’s are always a plus for my family and I. I could tell the room was thoroughly cleaned before our stay. The bathroom were neat. No stains on any of the bedding and towels/wash cloths or smells upon arrival during our stay.
Larussia
квітень 2023 р.
The breakfast was great! The location was perfect for going to Dollywood. Lighting in the room was excellent. Not so much in the hallway tho.Rooms were comfortable and quiet. Except for the fire alarm that woke us up that morning. No fire though. We were told there was a leak in the boiler room dew to the heavy rain we got throughout the night. So we can blame that one on mother nature. Over all a good place to rest your head 😴
Tiffany
червень 2023 р.
After our four hour drive from Nashville we were able to get an earlier check in, which was very helpful, as we'd got afternoon tickets to Dollywood, and for obvious security reasons did not want to leave all our luggage in the car. We were allocated a room on the top (7th) floor, which was absolutely lovely. Room was faultlessly clean, with all the facilities we required. Bed was very comfortable, and ensured that during our four nights stay we slept well. The staff that we encountered were polite, welcoming and helpful. Breakfast provided was perfectly adequate. Plenty of free parking, Location, at the end of Parkway was perfectly OK, with numerous eateries nearby. I have no hesitation about recommending this hotel, and if ever I return to Pigeon Forge I'll book it again. 😊
Richard
вересень 2022 р.
Liked the location and free parking. I liked the balcony and the eating breakfast by the river. BTW, Great breakfast. I have seen dedication, but not as much as in the man in charge of cleaning the tables at breakfast. Big shout out to him.
Keren
травень 2023 р.